Privacy Policy
Last updated: June 20, 2026
1. Who We Are
ComuniPRO is a community management platform. We act as the data controller for personal data collected through our platform. For questions about how we handle your data, contact us at privacy@comunipro.com.
2. Data We Collect
We collect information you provide when registering (name, email, apartment number), information generated by using the Service (maintenance requests, votes, messages, uploaded documents), and technical data such as IP address, browser type, and usage logs.
3. How We Use Your Data
We use your data to provide and operate the Service, to notify you of relevant community updates, to enable communication between residents, boards, and managers, and to improve the platform. We do not use your data for advertising purposes.
4. Legal Basis for Processing
We process your personal data on the following legal bases: performance of a contract (to provide the Service), compliance with a legal obligation, and legitimate interests (platform security and improvement). Where required, we rely on your consent.
5. Data Sharing
We do not sell your personal data. We share data only with: other users within your community (as necessary for the Service to function), service providers who assist us in operating the platform under strict data processing agreements, and authorities when required by law.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. If you close your account, we delete your personal data within 30 days unless we are legally required to retain it longer.
7. Your Rights
Under GDPR, you have the right to access, correct, delete, restrict, or port your personal data. You may also object to processing. To exercise these rights, contact us at privacy@comunipro.com. You have the right to lodge a complaint with a supervisory authority.
8. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. All data is encrypted in transit and at rest.
9. Cookies
We use cookies and similar technologies as described in our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the platform or by email. Continued use of the Service after changes constitutes acceptance.
11. Contact
For privacy-related questions, contact our Data Protection Officer at privacy@comunipro.com.